Thursday, November 14, 2019
At Netflix dinners employees go around and criticize eachother
At Netflix dinners employees go around and criticize eachother At Netflix dinners employees go around and criticize eachother Netflixâs 5,400 employees are encouraged to give blunt feedback to one another online, in person - and, on occasion, over dinner.The Wall Street Journalâs Shalini Ramachandran and Joe Flint spoke to more than 70 current and former Netflix employees for a report, published Thursday, on the companyâs radically transparent work culture.Not much is kept under wraps at the company. Higher-ups, including directors and executives, can view the salary and pay history of each employee. Workers use a software called â360â for annual reviews - they can review any employee at the company, including CEO Reed Hastings. Some executives choose to share their 360 feedback with their teams.And teams sometimes do a version of these reviews in person.Some teams at Netflix have dinners or lunches where coworkers take turns giving feedback or criticism to others sitting at the table, Ramachandran and Flint reported. Executives call it âreal-time 360.ââIt can be intense and awkward,â Brandon Welch, a former talent executive, told The Journal.Employees are encouraged to be as forthcoming as possible with feedback, and managers are expected to be honest about any skills needed. One of the most intense examples of this transparent culture is the âkeeper test.âNetflixâs company-culture webpage says: âWe focus on managersâ judgment through the âkeeper testâ for each of their people: If one of the members of the team was thinking of leaving for another firm, would the manager try hard to keep them from leaving?âBusiness Insiderâs Nathan McAlone previously reported that those who donât pass the test are given a severance package and dismissed. The Journal report said Hastings even used it to decide to fire his product chief and friend who had spent 18 years at the company.The Journal said some managers felt pressure to fire people or risked âlooking softâ to other executives.Last year, Netflixâs involuntary departure rate was 8% rate, abo ve the 6% US average, The Journal reported. But Netflix said it had an 11% annual turnover rate, lower than the 13% average for tech companies.Netflix disagreed with characterizations of its culture as harsh, noting to The Journal that it ranked second on Comparablyâs âHappiest Employees 2018â list.In response to The Journalâs article, Netflix told Business Insiderâs Travis Clark in a statement:âWe believe strongly in maintaining a high performance culture and giving people the freedom to do their best work. Fewer controls and greater accountability enable our employees to thrive, making smarter, more creative decisions, which means even better entertainment for our members. While we believe parts of this piece do not reflect how most employees experience Netflix, weâre constantly working to learn and improve.âThis article was originally published on BusinessInsider.
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